Please allow up to 90 business days for all pre-orders or back-orders.
Preorder items are unreleased products that are awaiting final production. Preorder items may be subject to changes till final production. Once the item finishes production, your order will be prioritized in fulfillment.
Backorder items are released products that have been sold out. You may place an order for a back-ordered item to reserve an order for that product. Once the product has been restocked, your order will be prioritized in fulfillment.
If your order contains an in-stock item, as well as a pre/back-ordered item, your order will be shipped once all items of your order is available.
You may request an order cancellation if we don't fulfill your order within 90 business days.
Contact firstname.lastname@example.org or use our chat feature for any questions or concerns.